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Tired of ROOT CAUSE = TRAINING?
A discussion about better root cause problem solving analysis.
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Need BIG help with ISO9001 for your SMALL business?
Help with creating a quality system and getting ISO9001 certification for small business.
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8 Clear Signs Your Quality Program Needs Help
Why quality programs fail or when to call a quality consultant for help
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How do you stay connected?
Connecting quality to everything else
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What new thing can you try to improve quality?
A discussion of trying new things to improve quality and improve your business.
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We don’t need a calibration program – we only use tape measures
An example of an uncalibrated tape measure
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When “epic fail” is on the menu
An example of implementation of a new process with inadequate communication
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Processes don’t work “automagically”
A discussion of how ISO9001, lean and six sigma can be used together to get better results and better quality.