Marnie Schmidt

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  • July 18, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 28) 8.2.3 Review of requirements related to products and services

    8.2.3 Review of requirements related to products and services Last week, we established our methods of communication with customers and

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  • July 13, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 27) 8.2.1 Customer communication

    8.2 Determination of requirements for products and services 8.2.1 Customer communication This week’s discussion is about customer communication, and the

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  • July 2, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 26) 8.1 Operational planning and control

    8.1 Operational planning and control This week, we change gears from higher level planning of the quality management system overall,

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  • June 17, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 25) 7.5.3 Control of documented information

    7.5.3 Control of documented information Well, well, well.  We’ve finally arrived at the control part of document control.  Last week,

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  • June 17, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 24) 7.5.2 Creating and updating (documented information)

    7.5.2 Creating and updating (documented information) ISO9001:2015 changes terminology from “documents” to “documented information” in an attempt to clarify to

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  • June 14, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 23) 7.5 Documented information

    7.5 Documented information, 7.5.1 General “Say what you do and do what you say”?  That’s the old adage, I suppose. 

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  • June 5, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 22) 7.4 Communication

    7.4 Communication In the immortal words of both Strother Martin and Paul Newman in the movie “Cool Hand Luke”, “What we

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  • May 26, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 21) 7.3 Awareness

    7.3 Awareness Persons doing work under the organization’s control shall be aware of: a)  the quality policy; b)  relevant objectives;

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Recent posts

  • Quality in EVERY sector – how I’ve helped in food and beverage
    February 26, 2026
  • Quality in EVERY sector – how I’ve helped in commercial construction
    February 26, 2026
  • ISO9001 does NOT require loads of documentation (you probably have too much)!
    December 15, 2025
  • Quality of Life
    December 10, 2025
  • Really, how?
    October 7, 2025

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