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ISO9001:2015 52-Wk Challenge (Wk 29) 8.3 Design and development of products and services
8.3 Design and development of products and services I’d like to start this week’s discussion with a big thank you
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ISO9001:2015 52-Wk Challenge (Wk 28) 8.2.3 Review of requirements related to products and services
8.2.3 Review of requirements related to products and services Last week, we established our methods of communication with customers and
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ISO9001:2015 52-Wk Challenge (Wk 27) 8.2.1 Customer communication
8.2 Determination of requirements for products and services 8.2.1 Customer communication This week’s discussion is about customer communication, and the
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ISO9001:2015 52-Wk Challenge (Wk 26) 8.1 Operational planning and control
8.1 Operational planning and control This week, we change gears from higher level planning of the quality management system overall,
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ISO9001:2015 52-Wk Challenge (Wk 25) 7.5.3 Control of documented information
7.5.3 Control of documented information Well, well, well. We’ve finally arrived at the control part of document control. Last week,
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ISO9001:2015 52-Wk Challenge (Wk 24) 7.5.2 Creating and updating (documented information)
7.5.2 Creating and updating (documented information) ISO9001:2015 changes terminology from “documents” to “documented information” in an attempt to clarify to
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ISO9001:2015 52-Wk Challenge (Wk 23) 7.5 Documented information
7.5 Documented information, 7.5.1 General “Say what you do and do what you say”? That’s the old adage, I suppose.
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ISO9001:2015 52-Wk Challenge (Wk 22) 7.4 Communication
7.4 Communication In the immortal words of both Strother Martin and Paul Newman in the movie “Cool Hand Luke”, “What we
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ISO9001:2015 52-Wk Challenge (Wk 21) 7.3 Awareness
7.3 Awareness Persons doing work under the organization’s control shall be aware of: a) the quality policy; b) relevant objectives;
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ISO9001:2015 52-Wk Challenge (Wk 20) 7.2 Competence
7.2 Competence Last week’s discussion was about “organizational knowledge” as a required resource. We defined what sort of knowledge was
